Terms Of use

TERMS OF USE — Venom Scents Fragrance

Last updated: January 20, 2025

Welcome to Venom Scents Fragrance.
By accessing or using https://venomscentsfragrance.com, you agree to these Terms of Use.
Please read them carefully before using our website.

1. Company Information

Website Owner: BATS MAXIME
Legal Representative: ELIZABETH VERGARA
Address: 1 Rue Georges Bernanos, 62300 Lens, France
Email: contact.venomscents@gmail.com
Phone: +33 7 48 60 55 15
Domain: venomscentsfragrance.com
Hosting Provider: Shopify LLC

This website complies with French law, GDPR, EU consumer regulations, and the LSSI-CE.

2. Purpose of the Website

This website offers:

  • Online sale of perfumes and fragrance products

  • Product details and specifications

  • Order management and payment processing

  • Customer support and after-sales assistance

By browsing or purchasing on the Site, you accept these Terms.

3. User Acceptance

By accessing the Site, you agree to:

  • These Terms of Use

  • Our Privacy Policy

  • Our Cookie Policy

  • Our Return & Refund Policy

If you do not agree with these terms, you must stop using the website.

We may update these Terms at any time.
Continued use of the Site after changes means you accept the updated version.

4. Conditions of Use

Users must NOT:

  • Use the site for illegal or fraudulent activities

  • Damage, disable, or disrupt the website

  • Introduce viruses, malware, or harmful code

  • Use automated tools (bots, scrapers) to extract data

  • Provide false information or make fraudulent purchases

Any violation may result in denied access or legal action.

5. Customer Accounts & User Information (Rebuilt Completely)

If you create a customer account on the website, you agree to:

✔ Provide accurate, complete, and up-to-date information

This includes your name, address, email, payment details, and any other information required to process your order.

✔ Keep your login credentials confidential

You are solely responsible for:

  • Protecting your password

  • Restricting access to your device

  • All actions performed through your account

Venom Scents Fragrance is not liable for unauthorized use of your account resulting from negligence.

✔ Update your information if it changes

Incorrect or outdated information may lead to:

  • Delivery delays

  • Order cancellations

  • Inability to contact you

✔ Agree that we may suspend or terminate your account

This may occur if:

  • You violate these Terms

  • We detect fraudulent activity

  • You provide inaccurate or misleading information

You may request deletion of your account at any time by contacting customer service.

6. Intellectual Property Rights (Rebuilt Completely)

All elements present on venomscentsfragrance.com, including but not limited to:

  • Texts

  • Images

  • Logos

  • Icons

  • Videos

  • Product descriptions

  • Website structure

  • Design, graphics, and layout

  • Source code and software

are protected by copyright, trademark law, and intellectual property laws, and are the exclusive property of:

BATS MAXIME, ELIZABETH VERGARA, or third parties who granted usage rights.

You are strictly prohibited from:

  • Copying or reproducing website content

  • Modifying, adapting, or translating content

  • Publishing, distributing, or making content publicly available

  • Using content for commercial purposes

  • Downloading images or texts for resale or reuse

Any unauthorized use may result in civil and criminal action under French and European intellectual property laws.

You may only use the website and its content for personal and non-commercial purposes.

7. Products & Services

We strive to provide accurate product descriptions and images, but cannot guarantee:

  • Perfect color representation

  • Continuous availability

  • Absence of typographical errors

We may modify or discontinue products, adjust prices, or limit quantities at any time without notice.

8. Pricing & Payments

Prices are displayed in EUR unless stated otherwise.

Accepted payment methods:

  • Credit / Debit Cards

  • PayPal

  • Shopify Payments

You confirm that the payment method used belongs to you or that you have authorization to use it.
Fraudulent orders may be canceled and investigated.

9. Shipping & Delivery

Shipping times are estimates, not guarantees.

We are not responsible for delays caused by:

  • Carriers

  • Customs

  • Weather conditions

  • Unforeseen operational disruptions

See our Shipping Policy for full details.

10. Returns & Refunds

We offer a 30-day return period, under the conditions described in our Refund Policy.

Products must be:

  • Unused

  • Unopened

  • In original packaging

Return shipping is:

  • Paid by the customer in case of withdrawal

  • Free if the product is defective or incorrect

Full details can be found in our Refund & Return Policy.

11. External Links

We may include links to third-party websites.
We are not responsible for:

  • Their content

  • Their accuracy

  • Their availability

  • Their compliance with law

You access external links at your own risk.

12. Personal Data Protection

We process personal data in compliance with:

  • GDPR (EU Regulation 2016/679)

  • French Data Protection Laws

The Data Controller is ELIZABETH VERGARA.
Details are available in our Privacy & Cookie Policies.

13. Limitation of Liability

Venom Scents Fragrance is not liable for:

  • Website interruptions or errors

  • Data loss

  • Unauthorized account access

  • Delays or failures caused by third parties

  • Inaccuracies in product descriptions

  • External cyberattacks

Our maximum liability is limited to the purchase price of the product concerned.

14. Applicable Law & Jurisdiction

These Terms are governed by French law.

  • Consumers: competent court is their EU place of residence

  • Professionals: exclusive jurisdiction is Lens, France

15. Contact Information

For legal or administrative inquiries:

📧 contact.venomscents@gmail.com
📞 +33 7 48 60 55 15
📍 1 Rue Georges Bernanos, 62300 Lens, France